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  Read dozens of Testimonials from Customers around the World!

About customer service and
CrossTimber as a business
:

 

Hi John. Just want you to know that at dinner last night I asked my wife what the highlight of her day was, and it was your phone call about the name plaques. You treated her well, that's what counts.

Lucas & Lora
Wooster, Massachusetts

 

 

Hey, John!!

Thanks so much for the discounts…. it just got better and better the more name gifts I added! I started to think of names of people I’ve known all my life to see if I added them all to my order, I'd get so many discounts that it would be free! – well, I didn’t really…but it is really great to receive such great discounts.

Thanks so much for the enjoyable shopping experience, John. You’re a lot of fun to deal with. Your family is just beautiful and I pray showers of God’s provision for your new home and in your business which is a blessing to many!!

All because of Christ!!

 

Bonni S
Joelton, TN
Ordered 52 Bookmarks

 

The customer service was extremely friendly and helpful in answering all my questions and giving me some additional suggestions.

Jody S.

Thank you John,
You and yours have been more than considerate with this whole order. Sure wish everyone could "catch" what you have with running a business. What a witness!

Thanks again for all you have done to make this such a smooth transaction.

Merriest of Christmas to you and yours and a safe and blessed 2010.

Jody S.
Le Center, MN

Thank you John,
For your prompt response to the problem with our order. I've been delighted with your customer service and we will continue to use your services in the future months and we will not hesitate to recommend your site to others. Thanks again, and God Bless.

Judy & Shannon S.

 

I highly recommend CrossTimber. The customer service is outstanding. They took a personal interest in my needs and went above & beyond to help me with my order. They’re very friendly and helpful. I feel blessed to have had the opportunity to encounter them and do business with them.

Kristine
Waterbury, CT

Dear John,

How kind of you to send those additional NameCards.  I cannot tell you how special it was for me, with my unusual Japanese name, to have something personalized!  It was one of those funny, childhood disappointments ... and I was always compelled to look for my name with that "hope."  :-)  You gave me that 'illusive' dream as a dream come true.

Postcard Testimonial about the meaning of the name Sono

John, we enjoyed meeting you at the National tournament and appreciated your ministry and kindness to all.  May the Lord bless you, guide & direct your path, may He make His ways known to you (ps 103) & keep you from losing heart (II Cor 4:16) as you fix your eyes no on what is seen, but on what is unseen, the eternal.

in Christ,

SONO HARRIS

 

Correspondance about an
order lost in the mail:

 

Thank you John again for quick responses. You can't imagine how many companies take days if not weeks before you ever get a response. I thank you also for resending my order. I can't imagine the post office running this slow but things happen. Thank you for handling this in a professional and polite manner. It means a lot to customers. :) I will look forward to the order arriving this weekend. Kimberley S.

 

CrossTimber's response:

 

Howdy, Kimberley!

I know what you mean!   Companies can tout "great customer service", but then they lie in their advertising and provide very little customer service; especially if it takes from their bottom line.

I've been in business since I was 13, and I've dealt with dozens of companies who do NOT believe that a good name is to be chosen above great riches. Orders like yours -when complications happen-, give us a chance to build up our good name.

But even more important than our good name is the real reason that we serve our customers: Jesus said, "'I tell you the truth, whatever you did for one of the least of these brothers of mine, you did for me.'"

I expect to have your bookmarks done today, and out in the mail tomorrow morning. Watch for them on Saturday.


At your service,

John Dehnart
CrossTimber
www.Meaning.Name

 

Kimberley's response on Saturday:

 

Hello John,

I received my order today and I just wanted to say thank you soooo much. These will be the perfect gifts for my coworkers and can't wait to give them at our christmas party. Again, thank you for your continued professionalizm throughout this entire process. I will definitely recommend your company to others seeking these one of a kind gifts.

Thank you again from a satisfied customer ;)

 

Kimberley S.
Stockton, CA

 

 

John: Just wanted to let you know how much we like the bulletins you printed for us. The quality is exactly what we were looking for; the colors are vibrant and the paper folds beautifully. Better yet, you were able to save us a significant amount of money compared to other quotes we received. Thanks again!

 

Cindy M
Harvest Bible Chapel

 

 

Oh John!

The bookmarks came Saturday just as you said they would and they're beautiful!! I can't wait to pass them out Wednesday, along with your business cards! I'm also gifting my codirector and 2 special friends with the crosses. One is going in our Sunday School room!

Thank you so much for all your help!! God continue to bless you and your ministry at CrossTimber and I will be sure and spread the word about you!

Carol P.
Palatine, Illinois

 

John-
THANK YOU! THANK YOU!! for your help!! You are always so helpful and kind!

Congratulations on the house and amazing 'accomplishments' in your life in the last 18 months! That is truly amazing, and I could not be happier for your family. It sounds like God is truly blessing you, your ministry, and your family! I pray that #3 will definitely be in the near future for you! :) Children are such a wonderful gift from God, and this is a fun (even though tiring!) stage of life!!

We actually named our second son Logan Jameson...I absolutely LOVE the name. It fits him perfectly!!

I really appreciate all the details, verses, and meanings that you sent for the names. My husband and I have been praying over them the last few days.....I think we are leaning towards Noah Walker. I thought it was really neat how the two names were 'somewhat' related in their meaning. I'll have to keep you updated on what the final decision is! :)

I just love names and think it is such a huge gift/responsibility that God gives us in naming our children. You have truly been so helpful! I searched high and low on the internet to find a website that gave spiritual name meanings and God directed me to your site and it is literally the ONLY site that I could find that gives spiritual meanings! I am so thankful for all of your help!!

Thanks again...I've included a picture of our family...Jay (John Carl) is the oldest and Logan Jameson is the second!

Christina H.

 

 

Hi John,
I got the bookmarks in the mail and they look wonderful. I can't wait to give them to my students. I gave my kids theirs already and they are so excited. I want to thank you once again for all of your help with making my order perfect. You provided a high quality of customer service that is hard to find these days. I will definitely recommend your site to others and will be back for more of my own personalized items in the future.

Have a great day!

Amanda O.

 

 

 

 

 

 

   
     
   
   

 

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